Great American Insurance - Mission Statement

Purpose

Our purpose is to enable individuals and businesses to manage financial risk. We provide insurance products and services tailored to meet the specific and ever-changing financial risk exposures facing our customers. We build value for our investors through the strength of our customers' satisfaction and by consistently producing superior operating results.

Vision

Our vision is to deliver financial solutions that fulfill today's needs and tomorrow's dreams to be a trusted partner delivering long-term value to our customers, employees and investors.

Operating Philosophy

People. Our people are talented, energetic and motivated to continually expand their knowledge and improve their performance. All employees are expected to conduct themselves with integrity and in a legal, ethical and moral manner. We offer a rewarding work environment which recognizes the importance of family and community. We support healthy and balanced lifestyles. We treat our customers and each other with courtesy and respect.

Specialists. We focus on insurance products and services for which we have significant expertise and knowledge and where we can be leaders based on our strengths. We build franchise value by targeting markets which offer the greatest prospects for long term profitable growth.

Operating Results. The financial strength valued by our customers, employees and investors comes from our passionate commitment to produce consistently superior underwriting and operating results. These results flow from pricing discipline, prudent risk taking, optimal management of capital and investment skills which balance strong total returns with prudent asset preservation.

Service. We aim to deliver service that is both extraordinary and valued by our customers. We strive for high quality service at a competitive cost and constantly seek ways to best leverage our organizational and technology resources. Our goal is to serve our customers however and whenever they prefer.

Entrepreneurs. We combine a "small company" entrepreneurial atmosphere with "big company" expertise and economies of scale.

Our roots go back to the founding of Great American Insurance Company in 1872. Our history, our Vision, Purpose, Operating Philosophy and Values reflect both staying power and our optimism for the future.